Last Updated: October 14, 2023

Welcome to Msiri Wangu Services, a platform provided by Kolorio Innovations Int. Limited. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using Msiri Wangu. If you do not agree with any part of these terms, please refrain from using our services.

1. Confidentiality and Privacy:

1.1. Your Privacy Matters:

• Msiri Wangu values your privacy. Information shared on our platform is treated with the utmost confidentiality, as outlined in our Privacy Policy.

1.2. Anonymous Interaction:

• You have the option to remain anonymous when using our online confidant service. Your identity will be protected unless you choose to disclose it. However, for Surprises involving Money and Physical Gifts, your real identity is a requirement for fear of fostering Money Laundering.

2. Use of Our Services:

2.1. Age Requirement:

• You must be at least 18 years old to use our services. By using Msiri Wangu, you confirm that you meet this age requirement. Secondary School Students, even if above 18, are not allowed to use our Mshenga Services and can not be Mwanangu Mpendwa targets.

2.2. User Responsibility:

• You are responsible for the accuracy and authenticity of the information you provide on our platform. Misrepresentation may result in the termination of your account and our services to you.

3. Payment and Fees:

3.1. Payment Processing:

• Payments for our services are processed securely, All payments must be in the name of Kolorio Innovations Int. Limited and not otherwise. You agree to pay the specified fees for the services you choose.

3.2. Refunds and Cancellations:

• On cancellations and refund requests, Msiri Wangu does deduct the already-incurred costs upfront.

4. Code of Conduct:

4.1. Respectful Interaction:

• Users are expected to engage with our platform respectfully. Harassment, hate speech, or any form of abuse to our staff will not be tolerated. In some cases and to improve our services calls may be recorded.

4.2. Lawful Use:

• Users must use Msiri Wangu for lawful purposes only. Any illegal activities or violations of these terms may result in the termination of your account. Gifts are to be legally made/purchased/owned, you are fully responsible for what you give as a Surprise.

5. Intellectual Property:

5.1. Ownership:

• All content and materials on Msiri Wangu are the property of Kolorio Innovations Int Limited and are protected by intellectual property laws.

5.2. Usage Restrictions:

• Users are not permitted to reproduce, distribute, or modify any content from Msiri Wangu without prior written consent.

6. Limitation of Liability:

6.1. No Guarantee of Results:

• While we strive to provide valuable support, Msiri Wangu does not guarantee specific outcomes or results from using our services.

6.2. Disclaimer:

• Msiri Wangu and Kolorio Innovations Int Limited are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform.

7. Modification of Terms:

7.1. Updates:

• These terms may be updated periodically. You are responsible for reviewing the terms regularly to stay informed of any changes.

8. Contact Information:

8.1. Customer Support:

• For inquiries or assistance, please contact us through our designated customer support channels. We shall only be held responsible for communication made via our official listed numbers/emails.

By using Msiri Wangu, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms constitute a legally binding agreement between you and Kolorio Innovations Int Limited.